AI agents

AI agents that do the work, with your people in control

Silverhill agents work on the live model of your business. They collect the data, reconcile it and prepare the next step, then hand it to an accountable person to approve.

Talk to us See an agent at work

How an agent works

One case, from carrier statement to resolution

Follow a commission statement from the carrier portal to a dispute that is ready for sign-off.

Agent run

Commission reconciliation

Needs approval

Collected
Monthly statement from the carrier portal
Matched
1,204 statement lines to policies and producers
Reconciled
Statement total against the bank deposit
Flagged
38 policies paid 4.2% below contract terms
Drafted
Dispute to the carrier, with the evidence attached

Waiting for a person

Nothing is sent to the carrier until M. Rivera approves it.

Your limits

You decide how far each agent goes

Recommend
The agent flags and explains. A person does the work.
Prepare
The agent does the work. A person approves before anything is sent.
Act within limits
Routine cases complete under thresholds you set. Exceptions go to a person.

Illustrative example.

Controls

Built for work that touches money

Agents run under the same rules as the people they work for.

Scoped access: Each agent sees only the data and systems its job requires, under the same permissions as your people.
Approval before action: Anything that moves money, changes a record or leaves the firm waits for an accountable person.
Evidence attached: Every recommendation links to the records behind it, so a reviewer can check the reasoning.
Every step recorded: What the agent read, decided and did is kept in the audit trail, ready for regulators.

AI agents for insurance

Start with the work your team repeats every month

Each agent takes on one job from start to finish and hands over only what needs a decision.

Statement intake: Collects commission statements from carrier portals and inboxes as they are published, and tells you which ones are missing.
Commission reconciliation: Matches every statement line to a policy, a producer and a bank deposit, and explains what does not tie out.
Producer matching: Resolves the different codes and names each carrier uses for the same producer, so payments land with the right person.
Variance and disputes: Compares what was paid with the contract terms and prepares the dispute, with the evidence attached.
Submission intake: Reads incoming submissions, extracts the data and checks it against underwriting guidelines before an underwriter opens the file.
Claims triage: Assembles the policy, history and documents for each new claim and routes it with a suggested priority.

Silverhill for insurance

Beyond insurance

The same approach across financial services

Agents are configured for the data, partners and regulators of each sector.

Banking: KYC file preparation
Reconciliation exceptions
Regulatory report drafting
Wealth and asset management: Fee billing checks
Client review preparation
Surveillance alert triage
Fintech: Transaction alert triage
Partner bank reporting
Dispute handling